Followup to the Previous Post: Rice Street Comes Through for Their Neighborhood in a Time of Chaos

So......at 2:15p.m. on Friday, the fire alarm went off at Wellstone Elementary (for real) and 600 children, plus their teachers, marched out into the 12 degree cold....... most without coats. We didn't know this was going on until a school staff member came in and told us about the alarm, and asked if some kids could come in to get warm. Karen said sure, and then 600 children poured into the library. We started putting classes in the meeting room, still not realizing how many were coming, and when that was full, they moved into most of the nooks and crannies of the building. The kids were grateful, the teachers were grateful, the principal was grateful.....we were entertained! Anything's more fun than writing an annual report! About 3:30, the buses came to pick up the kids and took them back to school. I guess it was a computer smoking in the administrative offices that set everything off. We were so happy that we could help out. Talk about being an "active center of neighborhood....engagement!"

Mary Margaret (via Karen H.)


Way to Stay Committed to Great Customer Service When Your Library Is in Chaos!