Wednesday, March 28, 2012

LIBRARY TECHNOLOGY CONFERENCE



Fight for the Future: Libraries, Tech Policy and the Fate of Human Knowledge
(Keynote by Andrew McLaughlin)
The average smart phone has more data processing power than the lunar module that landed on the moon; the costs of computing will become cheaper and computing power will continue to go up; this year KickStarter will give out more money than the NEA; how will we deal with a borderless internet in bordered nations?
Hot issues for Nerdy Librarians
-Connectivity (broadband, Spectrum, municipal wifi)
-Open net (net neutrality, wireless, competition and lack of it, SOPA/PIPA)
-Copyright and the Regulation of Creativity (copyright office needs modernization, we need open access to research papers, we need to do something about orphan works)
-Advocacy groups (Public Knowledge, Electronic Frontier Foundation, Center for Democracy & Technology, Access Now)

How Do I Learn All of This Stuff? Keeping Up with Patrons Technology Needs
Incorporate patron technology demands into your library; Determine what technologies your library will support; Decide which staff (or if all staff) should know those technologies; Know when and where to refer patrons who have tech problems you can’t solve (such as Barnes and Noble, Apple store, Best But, local businesses, etc.)

Transforming Our Vision to Enhance Library Services
(Keynote by Chad Mairn)
Recurring themes/buzzwords: creative disruption, Deep Freeze (software program?), Learning Management Systems, Education for all.
“Discovery! That’s what libraries are all about!”
Be an advocate for your readers no matter how or what they chose to read.
How would you re-purpose your shelf space if you just lend ebooks?
Do our patrons care (or know?) that their privacy is eroding? (Overdrive gives data to Amazon from Kindle downloads.)
Watch for services or apps that make your library more visible and/or valuable.
Don’t feel obligated to do everything.
Mobile refers to the user, not the device.
Monitor and manage your digital identity/brand.
The future is here. Now what?

We Can Figure This Out: Creating Online Tutorials/Assessments Tools with the Tools at Hand, In the Time We Have
Presenters focused on creating online info literacy/library skill assessments; very little discussion on creating tutorials. They tried: Camtasia, Lodestar, SoftChalk, Prezi, SMART, WASSAIL, and Windows software. Decided Survey Monkey and Zoomerang best met their needs. After assessment data is collected and studied, they will determine if they need online tutorials and, if so, which online tutorial software products they will try and which they will eventually use. More info at:  https://docs.google.com/present/edit?id=0AYvIBM-kyjstZGZqMndoN3JfMTM2Y3g2dmR6Z2M

Privacy and the Internet: Have the Rules Changed?
Your personal data may be online, even if you aren’t. (See article: How Target figured out a teen girl was pregnant before her father did?*)
If you are using a free website, you (and your data) are the product, not the customer.
What are your personal data and privacy worth to you? To others?
Are you willing to give out personal data or give up privacy if the services you get in return are enticing enough?
Patrons don’t seem too concerned about the loss of their privacy. (Are they aware of it?)
How do library staff talk to patrons about online privacy?
How do library staff safe guard a patron’s data (even if the patrons aren’t concerned or  aware of the loss of it)?

EBSCONet Usage Consolidation and EBSCOHost eBooks (early bird session)
EBSCO reps demonstrated features of these two products. See YouTube video “What digital natives want from their library.” http://www.youtube.com/watch?v=7_zzPBbXjWs.  Presenter also referred to Nature of Technology: What It Is and How It Evolves by W. Brian Arthur.

Thursday Keynote by Larry Johnson
Horizon Report, by the New Media Consortium, will soon include libraries; world of work is increasingly global and increasingly collaborative; people expect to work, learn, socialize and play whenever and wherever they are; the technologies we use are increasingly cloud based; we make our plans based on the world we envision, but sometimes we need to turn around and look at the other side; networks connect us and change us, but we (the people) are the network. Without people the network would not exist. The network is everywhere. The network is (sometimes?) invisible. Think of the world we are heading toward—build technology for that world. Cell phones have become bling. Make buildings cellular friendly, with technological access points. But, don’t focus only on the technology. Focus on the way the technology is being used. Community involvement can shape technology.

Libraries in the Cloud
What is the cloud; Personal clouds; Mobile devices and the cloud; Website creation and Cloud management; Website hosting; Online document creation and sharing: Online storage and back-up; Music! Videos! Photos!; Remote Access, Online Meetings and Video Chats; Servers. ILS & Library services; How libraries are using the cloud; Cloud City Public Library; Not every cloud has a silver lining; Dispelling the cloud hype; Is life really better in the cloud?
“…mobile devices will dictate where the cloud will go…”

Using Social Media to Promote the Library
Why use social Media? Getting started—who are you trying to reach? What are or will you be posting? How often? Where will you/should you post and when? How to get more interaction; When people say bad things. Mentioned: Facebook, Twitter, Wordpress, FourSquare, Tweetfeed, Twitpic, HootSuite, Sqworl

Online Safe, Online Smart: A Program for Develoing Digital Citizens
Presenter talked about cyberbullying and online safety at a Bloomington Middle School and the curriculum teachers and school librarians developed following an incident that garnered media attention.

Your Website Stinks and Its Your Fault
Library websites are built like old libraries--in rows and boxes (sometimes with too much stuff). OPACs were created by experts for experts, not for the general public. Fewer patrons are coming thru your front door. More are visiting your website. . In an Amazon/Google world, websites and OPACs need to be more user friendly and easily navigated. Bad library websites are a symptom of a culture that gives lip service to customer service. Listen to and watch your patrons. How do they really use your website and OPACs. Record what you see. Look for patterns, problems, opportunities. Keep a spreadsheet so you can see what’s bubbling up. Then change and test, test and change.




Highlights:

-Libraries should have an eBook, eReader, and/or iPod downloading station (or listening station) for patrons who don’t have home computers or internet access (but who may have received tech gadgets as gifts and have no other way to use them.)

-the Barnes Noble rep from Roseville (who was demonstrating Nooks at the Tech Petting Zoo) was distributing photocopies of  SPPL’s eBooks from OverDrive for Nook!

-On privacy and digital sharing:




 --Karen H. @RC


 

Thursday, March 01, 2012

A School Readiness Study, The State of the State, and Broadband.


Newly Acquired Minnesota State Government Reports from February 2012


State of the State Address. 
Transcript:
Video:


Disasters in the New Millennium


Minnesota Statutes, Section 11A.243 requires the State Board of Investment (SBI) to submit a report to the chairs of the legislative committees and divisions with jurisdiction over the State Board of Investment concerning the SBI's identification of, communication with, and discontinuance of investment in certain companies with operations in…”

Report on Iran Required by Minnesota Statutes, Section llA.244.

Report on Sudan Required by Minnesota Statutes Section 11A.243.


White Earth Health and Human Services Transfer Project: Transferring Health and Human Services Responsibilities from Mahnomen County to the White Earth Band of Ojibwe.


Minnesota Department of Human Services Forecast.


Birth Defects: Data & Measures 2006 - 2008.


Medical Assistance, General Assistance Medical Care, and MinnesotaCare Eligible Persons and Person Months in Calendar Year ....


A Guide to Starting a Business in Minnesota. (Also on the shelf at most branches.)


Broadband:
Minnesota Broadband Plan Outline.

Annual Report on Achievement of Broadband Goals.


Education:
Minnesota School Readiness Study: Developmental Assessment at Kindergarten Entrance.

Minnesota Measures: Report on Higher Education Performance.


Sunset Act:
“The 2011 Legislature created a Sunset Advisory Commission, which will periodically review state agencies and make recommendations on whether the agency should continue to exist. The law, called the Minnesota Sunset Act, establishes a schedule for periodic review and expiration of many state agencies.” If you want basic information on any of these agencies, the reports they have to write to the Sunset Commission are a good source.  The reports up on this edition of New State Government Reports are listed in the first report below.

Minnesota Sunset Act

Sunset Advisory Commission: Findings and Recommendations.
 
Enjoy!
Melissa @ Central

Wednesday, February 15, 2012

Youth Media Activities in your Communities



Music created at YouMedia, Chicago Public Library


The Information Age offers much to mankind, and I would like to think that we will rise to the challenges it presents. But it is vital to remember that information — in the sense of raw data — is not knowledge, that knowledge is not wisdom, and that wisdom is not foresight. But information is the first essential step to all of these.”--Arthur C. Clarke.


The presenters, Patrick Stillman & Jodi Cilley,  create youth media programs at Media Arts Center San Diego.

Today’s youth are digital natives with a cell phone in one  hand and  a laptop in another. Libraries will lose them if we don’t meet their needs. Libraries have to be centers for lifelong learning, not just resource centers. Staff must embrace technology and become champions.


Facts about technology and youth from Pew Research Center:


  • 93 % of teens (21 million youth) use the Internet  vs. 75% of adults.
  • The majority of online daily users are teens (11 million).
  • 75% of teens have cell phones
  • email is considered antiquated vs. texting & instant messaging
  • online gaming has dramatically increased


Libraries need to meet youth where they are at, such as using gaming technology to engage youth. It is similar to teachers using  "Roots" to educate via television but with new technology. This way, libraries provide the groundwork for adult learning.

Suggested youth media programs:

  • Blogging
  • Music creation (in spite of the popularity of Glee & American Idol, music programs in school are being cut left and right)
  • Citizen journalism
  • Gaming (including creating games with software such as Scratch)
  • Stop-motion animation and green screen special effects
  • Spoken word videos


Libraries have to adapt to the popularity of  smart phones and tablets. The Media Arts Center San Diego did a citizen journalism program using smart phones to capture HD video and edit it using the iMovie app. No computer was involved. For music creation, Madpad is an app for iPad that can record and mix sounds all on the device.

Libraries need  deeper cooperation & coordination with other organizations--not just someone giving a program and then disappearing. You have to ask yourself: What's out there? What can our staff handle? What space do we have? Programs have to be sustainable and long-term. Plan for programs a year at a time, because if you plan too far ahead, the technology could become obsolete. Remember, you can make adjustments along the way. If you don’t get enough patrons, displaying or having a showing of youth work can be great publicity. Plan, review, adapt should be your mantra.


Steps in the youth media program strategy process:

  • Identify a leader to head the process who is close to digital natives, has tech skills, is aware of current trends and can work with the community.
  • Set a date for a staff and teen brainstorm session.
  • Google youth programs to find potential partners that will enhance your skill set.



An archived version of the webinar, handouts, and a resource list are available here.


--Andrea @Central

Monday, February 13, 2012

10 Dangerous Ideas



This presentation from PLA 2008 was designed to help librarians challenge the status quo and try to think outside our comfort zones.  It’s a thought experiment.  The PowerPoint presentation is here: http://whatiflibs.wetpaint.com/

1. What if we stopped cataloging?
            Guided social tagging?

2. What if we participated fully with the FBI in all criminal investigations that involved the use of library materials?

3. What if librarians individually and as a profession promoted, used, and helped develop Wikipedia?

4. What if all libraries invested together in open source solutions as a way of being in control of the customer experience?

5. What if we embraced our inner geek and created alternated reality games and promoted cults of library junkies?
            Viral marketing.

6. What if we required all library staff to have expertise using tech?

7. What if mistakes were expected and embraced, and librarians became the mistake masters?
            Get rid of “retribution.”
            Mistake of the Week award.

8. What if we didn’t make decisions based on fear of and/or in scarcity.
            The old model is based on scarcity – librarian as gatekeeper.  What if we used a new model based on connecting people with content based on abundance and ubiquity – librarian as guide.

9. What if we stopped being passive aggressive.

10. What if we didn’t make our customers work so hard?
            BiblioCommons
            One Catalog

Books to Read
Melissa @ Central

Wednesday, February 01, 2012

HOW TO VIEW ALL THE EBOOKS OR ALL THE KINDLE EBOOKS





 This tip comes from Brian K:
"On the Overdrive Digital catalog site on the left hand side under "FEATURED COLLECTIONS" there is a link to "VIEW ALL EPUB BOOKS". Click on the link. The search results will show all the ebooks in our collection. Everything we buy is epub so that will show all our current titles.
You can then sort this list by "date added to site" and the most recently added ebooks will appear at the top of the list.
If they are interested in only Kindle versions, you can click of "VIEW ALL KINDLE BOOKS". But that will be a smaller number since not every e-book is available for Kindles."


Ebooks appear in the ebook catalog (http://sppl.lib.overdrive.com/ )  sooner than  the Aquabrowser (http://aquabrowser.sppl.org/ ) or classic (http://alpha.stpaul.lib.mn.us/) catalog, so tell patrons to check the ebook catalog for the latest totals. For example, searching subject "downloadable ebooks" in the classic catalog gives us 2904 hits, but clicking on "view all epub books" in the ebook catalog gives us a whopping 4740! And don't forget, new titles are added every week.


--Andrea @Central


Thursday, December 29, 2011

3M Cloud eBook System

General
Website for the 3M Cloud – Desktop apps, instructions, etc.

Can check out 10 books at a time.

All books are EPUB.  In talks with Amazon to include Kindle.

The readers are not renewable, not holdable, and not floating. Can only check out one at a time.  Should be returned where checked out. 

Books are checked out only when they’re downloaded.  Until then they’re only reserved – patron has the exclusive right to download them, but if a title doesn’t get downloaded within a certain time period (which can be set by SPPL), it goes back into the library and someone else can reserve it.

The 3M Cloud Library communicates with patrons through Messages to the patron’s account.  When patrons log in at the Discovery Station or an app, they get a notification that there’s a message waiting. Messages might include hold notices or something library-generated. Currently there’s no email option – the only patron data 3M stores is what is needed to query the patron database successfully; they don’t want to store anything else.  3M’s long-term plan is to come up with a system where they’d work with the library’s ILS and have the ILS contact patrons through standard library channels. A short-term fix might be to let patrons opt in for emails from 3M and provide an email address.

This is a beta, meaning 3M are looking for feedback so they can tweak and improve the system.  Please be generous with your constructive opinions. Send feedback to SPPLWeb@ci.stpaul.mn.us

SPPL’s Digital Library
The store has Channels, Lists, Categories, Search, and My Books.
  • My Books shows what you have on your digital bookshelf – what you have reserved and what you have checked out.
  • Channels are library-determined – newly added, popular, etc.  Some are automatically populated from our stats, some can be filled manually. 
  • Lists show the channels in vertical list format as opposed to the horizontal ribbons of Channels. 
  • Categories organize our books by subject. 
  • Search … lets you search.  There is an option to only search for items that are available.

SPPL has the option of having the titles shown to include the entire 3M Cloud Library inventory or just what we own.  The entire inventory option gives patrons the Add to Wish List option that’s basically a request for purchase.  We can view the stats and use that data for purchasing decisions.  SPPL has chosen to show the complete inventory.  So patrons will see titles that SPPL does not own and are not available for check out. They will be clearly marked.

Click on the cover of a book to access its record.  If the green Check-Out bar is there, you can check out the title by clicking on the bar.  If it says Add to Queue, you can place a hold on it.  SPPL will set a length of time for items to be held for a patron.

The collection currently has a 90% overlap with Overdrive.  The other 10% are small publishers and 3M is working on adding them to their library.  3M is almost finished with the contract process with a large publisher Overdrive does not have access to, and that only beta users (that’s us) will have access to.  They’re also in talks with Penguin.

Apps
There are apps for Android and Apple smart devices available now through the respective official app stores.  There will be computer apps – for PC soon – they’re working out bugs - and Mac eventually, available through the 3M Library website.

The apps ask for your state, your library, and whatever basic info 3M needs to verify with the patron database – name and library card #.   You only have to provide this information once, after that it’s part of the app’s settings and is automatically applied on checkout.  These settings stay the same until deliberately changed.

You can have 5 devices per ID, and one ID at a time per app. 

You can return books early through My Books. Go to My Books in list view and you can choose from Continue Reading or Check In. My books is also where you select a book to read.

The apps will sync with the cloud and retain bookmarks, notes, and your place in a book.  If there’s no internet connectivity, there’s no syncing.  Notes and bookmarks stay in your account after you return the title.

The computer apps allow you to transfer a book to a reader via USB.  The other apps won’t. 

You can download 3M titles to any EPUB reader using the computer apps.  The software used in the library only allows downloads to the 3M readers.

You do need the Sony Library software on your computer to download books to a Sony reader.  3M is working on bypassing that.

The 3M apps only manage 3M books, not other EPUBs.


Discovery Station and Download Station
The 3M station has a scanner where patron can scan their barcode.

There’s a consistent interface between the Discovery Station and apps – they look and work the same.  The difference is that the Discovery Station only goes to the check-out/ reserve phase.  Patrons then go to the desk to download.  You can find a book, check it out, and download it through the apps.

The other half of the Discovery Station is the Download Station, software which is only on staff computers (one per library), and only usable with 3M eReaders, for now at least.

Log in with staff Cloud ID. Distinct possibility that each branch will have an ID based on the branch email.

There are two tabs – Load and Reset.

Load is for loading books onto the reader.  It asks for the patron information, and then accesses the patron’s virtual bookshelf to see what they have reserved.  Plug the reader into the computer.  Click the Transfer Books button. It doesn’t matter what order you perform these steps in. The station goes to the cloud, gets the books, wraps them in DRM, and downloads them. 

You have to transfer all the books on the virtual bookshelf – you can’t select some titles.  The patron can remove books from their bookshelf on the Discovery Station.

Reset is for when the readers are returned.  It erases all the books and returns any for which the due date has not passed.   If you forget to reset a reader, don’t worry.  Load automatically checks that it’s been done. 

Readers
There are 2 different readers – white w/keyboard and black w/out keyboard, and they have different cables. They are 2 competing designs that the beta test is being used to decide between.  After the beta test 3M will make a decision and go forward with only one.  3M wants input on the different designs, as well as on general patron usage issues with the system.

The readers are really locked down – all the features not integral to reading are unavailable – no wifi, no sound, etc. That means no syncing.  No messages – patrons have to access those on the Discovery Station.

We really want to stress to patrons that the 3M readers should only be used with the 3M system – i.e. the librarian-mediated system at the library. Books can be downloaded from another computer, but then the DRM dictates that all previously downloaded 3M books become unreadable. 

3M has no plans to market the readers separately from the Cloud system.

There will be a how-to manual for each manual both loaded on the readers and available separately.

Distribution of readers:
Central – 40 of style 1
Sun Ray – 30 of style 2
Arlington – 30 of style 2

Books can be found in the Digital Editions folder – on any device.

You can return books early on the apps, but not the reader due to lack of wifi. 

The readers will be most likely be checked out at the Mississippi desk at Central.

They can be charged by USB.


Melissa @ Central         

Tuesday, December 20, 2011

THE ALL-NEW PROQUEST





The Proquest database contains more than 1190 newspaper titles such as The New York Times, The Washington Post, and The Wall Street Journal. Over 1100 are full-text.

Four titles are of local interest:

  • Star Tribune (1867-1922, 1986 - current)
  • St. Paul Pioneer Press (2010 - current)
  • St. Cloud Times (2002 - current)
  • Sioux Falls Argus-Leader (2002 - current)

The historical New York Times from 1851 - 2007 is also included.

Proquest has a new, simple, “Google-style” interface. After a search is done, a plethora of limiters are available on the right-hand side. These include date, publication title, language, location, named person or company, document type (news, commentary, review), and source type (newspapers, wire feeds, journal). The default sort is relevance, but it can be changed to date. I especially like the bar graph showing dates, so you can see at a glance which date has the most results and limit to that time period.

There are also new options for sharing and managing results just above the results and on the right. With “My Research”, the patron can create a user name and password to save results in the cloud. They can email, print, create citations (APA, Chicago, MLA, Turabian, etc), and save to a flash drive (results can be saved as .pdf, .rtf or html).

Just below the search box on the right, there are options to save a search to “My Research”, get new results for a search by email, or create an RSS feed. You can also use “My Research” to save a public list. This could be useful if you have several documents you want to send to a patron, or for students working on a group project.

Within an individual article, the patron has the additional options of tagging it and sharing it to social networks. “See similar documents” gives you more options if one result of your search was much better than the others. For historical newspapers, there is also a “Page View” option that lets you see the article in context and click on other articles on that page.

The advanced search gives you two options: a guided search or a command line box where you type in your own Boolean terms. The “look up” options to the right of the “search option” boxes are helpful to make sure that your spelling of a person, place or company matches that of the database. There are many more document type options than the basic search: recipe, memoir, review (no longer broken down into book, movie, or play as in the old interface), speech, stock quote, obituary, etc.  

Obituary search is a new option on the upper left. The presenter mentioned that "remembering" is a good keyword to search for obituaries in the Star Tribune.
Proquest is a good source for international points of view, with publications such as The Guardian, Jerusalem Post, South China Morning Post, and El Norte. Some articles are in other languages, but clicking on “translate” provides a machine translation on most articles.



--Andrea @Central

Monday, December 12, 2011

BOOKS THAT MAKE GREAT GIFTS

I took the Nancy Pearl Gift Books webinar on Wednesday 12/07 and was delighted to hear about several books that I had not yet had the pleasure of reading. For those of you who have heard Nancy Pearl speak, I really don't need to elaborate. For those who have not had that pleasure (and there must be a few people who haven't yet heard her) she is an indefatigable and passionate Reader's Advisory advocate and omnivorous reader. Her recommendations are always thoughtful, covering a multitude of reading styles and genres, and even occasionally dip into children's material. Here is her list of suggestions:

http://tinyurl.com/6ofwqre


--Doris @Central




Thursday, December 01, 2011

Shutdowns, Legacies, and Parks: Newly Acquired MN State Government Reports, Dec 2011

A sampling from the list of newly acquired MN state government reports, Dec 2011. 

State Government Shutdown Executive Summary
from Minnesota Management and Budget
     The causes, procedures, and results.

David W. Eby, PhD, Jonathon M. Vivoda, MPH
     "The purpose of the present study was to continue tracking the statewide hand-held cellular phone use rate of drivers in Minnesota in order to better understand the exposure to this distracting activity."

from MN Depts. of Public Safety and Transportation
     How much federal money is MN spending on repeat offender DWI reduction, and where does it go?

The Legacy Amendment: Evaluation Report
from the MN Office of the Legislative Auditor, Program Evaluation Division
     "In this early, general assessment of how the Legacy Amendment has been implemented, we identified the following four “ongoing concerns” facing the Legislature and the state agencies that administer the Legacy funds: (1) complying with the constitutional requirement that Legacy money be used to supplement, and not substitute for, “traditional” sources of funding; (2) finding a workable approach to limiting the use of Legacy money for administrative costs; (3) ensuring that conflict of interest concerns are adequately addressed; and (4) ensuring that the use of Legacy money will achieve the outcomes intended by the Legacy Amendment. We make various recommendations to help address these concerns."

Health Care Facility and Provider Database 
from the MN Dept. of Health
      "This database offers addresses, phone numbers, administrator names and state registration or licensure status for Minnesota health care providers. Federal certification classifications are also included. Provider types in the directory are boarding care homes, home health agencies, home care providers, hospices, hospitals, housing with services, nursing homes and supervised living facilities and other non-long term care providers. Providers can be selected by type, county, city or name."

MinnesotaCare:  An Overview
MinnesotaCare
both from the Research Dept., MN House of Representatives
     Brief and in-depth reports on MinnesotaCare.

Survey of State Estate, Inheritance, and Gift Taxes
from the Research Dept., MN House of Representatives
     "This information brief provides basic background information on the details of
state estate, inheritance, and gift taxes. The District of Columbia and 22 states,
including Minnesota, impose these taxes. Of these, 14 states, including
Minnesota, and D.C. impose estate taxes, six states impose inheritance taxes, and
two states impose both estate and inheritance taxes. Two states (one with an
estate tax and one with an inheritance tax) also impose gift taxes."

Minnesota State Parks and Trails: Directions for the Future:  Connecting People to Minnesota’s Great Outdoors
from Minnesota Department of Natural Resources, Division of Parks and Trails
     "The Legacy Amendment mandate presents an opportunity to develop the division’s direction over the next ten years, establishing priorities and broader strategies to protect and manage the resource base, develop and maintain recreational facilities, and better serve existing customers and reach out to new ones." 

MN Zoo:  2011 Report to the Community
from the MN Zoo

Enjoy!
Melissa@Central.

Wednesday, November 30, 2011

REMOVING LIBRARY BOOKS FROM THE KINDLE

If patrons are having trouble removing expired library book files from the Kindle or wish to return items early, please share this step-by-step tutorial:

http://www.tildee.com/YK6gNe



--Andrea @Central




HOW TO DOWNLOAD LIBRARY BOOKS TO A KINDLE

If patrons are having trouble downloading library books to a Kindle, please share this step-by step tutorial:

http://www.tildee.com/KBrYse


 --Andrea @Central










Monday, November 28, 2011

Which is better--the Nook, the Kindle or the iPad?


 Photo by Libraryman 


If patrons ask "Which is better--the Nook, the Kindle or the iPad?" A few opinions to offer...
and brief reviews about the Kindle Fire: http://www.shelf-awareness.com/issue.html?issue=1604#m14081





--Karen H @Rice Street

Saturday, November 19, 2011

Libraries' Mobile Future - Tech Breakfast


Libraries’ Mobile Future
Cody Hanson
U of MN Libraries, web development & user services

Mobile technology poses more challenges than opportunities to public libraries. He didn’t pose solutions during this presentation, because he thought it was important to discuss the challenges.


The Shift to Mobile

We’re at the beginning of a huge shift, also one of the quickest and one of the most important. Libraries ignore it at their peril.

The largest PC manufacturer in the world is Hewlett Packard (HP).

In August, 2011 HP announced they were getting out of the PC game.  It was changing too fast and was too competitive given the mobile revolution.  They were also spinning off their tablet business, when they arguably had the 2nd most popular tablet, after the iPad. 

Leo Apotheker is not the CEO anymore.  However, the current CEO, Meg Whitman (former CEO of eBay) also says the market is really uncertain. 

If there’s any part of your business that relies on computing looking the same in 5 years as it does today, you need to rethink it.

Computers and internet access are wildly popular in public libraries.  However, that won’t continue to be true in the long run.

Everyday 100,000 are getting their 1st smart phone.

ComScore survey says 587,000 Americans per week are switching to smart phones from non-smart phones. 
Twitter, 30 Aug, Horace Dediu

It took more than 20 yrs to grow the worldwide base of PC users to 600 million, smart phones got there in 8. 
Twitter, 7/12/11, Horace Dediu


The mobile revolution is not only faster than the PC revolution, but different.

Forrester Research reports that over 60% of corporate IT supports consumer technology - personal hardware owned by employees - partially because consumer tech may very well be more powerful than anything the corporation can afford to provide.  Also, many people prefer to use their personal device and connect to the corporate network instead of also carrying a corporation-issued device.


Mobile computing is having an incredibly profound and disruptive effect on PC computing.


Digital Divide:

There’s a different divide in mobile vs. PC.  

With PCs, the divider is race and income. The mobile digital divider is age.  Although 55+ is the fastest growing market for smart phones, so that may change.

According to the Pew Internet & American Life project April 26 - May 22, 2011 Black and Hispanic Americans are more likely to own a cell phone and use it to access internet than White Americans.

Many folks who primarily use mobile devices in their online life have internet PCs at home.

The upshot is that more and more people have access to internet.  The number of people we are serving with this service are an increasingly shrinking portion of the population as a whole.


Information Services:

Factors people balance when fulfilling an information need:
Availability
Authority
Expense

Libraries were well positioned to provide information services because we fulfill these criteria.  This was when we lived in a world of “scarce information and abundant attention,” according to LorcanDempsey

Now that we live in an environment of abundant information and scarce attention, high transaction costs equals low/no availability - Lorcan Dempsey.  People aren’t willing to pay a price (money, time or convenience) for information if they don’t need/want it badly enough.

Mobile computing fulfills those 3 factors. The possible problem is only getting access to good-enough sources, instead of the best, and most of the time it’s not worth searching out the best source.

Stat from Google: during evening hours, search volume from smart devices now exceeds that from PCs.  #thinkhealth
Twitter, Timoreilly


Circulation

Mobile devices are Trojan horse for eReaders.  You can have a large number of eReader apps loaded on a mobile device.

An Economist story from 9/10/11 says Ikea redesigned Billy Bookcase to be better showcase for tchochkes, ornaments - anything that is except books that are actually read. 

The Economist article also reported that in the first five months of 2011, sales of ebooks overtook sales of hardcover books. 

There’s a very limited license for ebooks – they are not bought and sold; they are leased.  Therefore, the first sale doctrine - once you buy something you have the right to sell it again- no longer applies. 

There’s currently only one vendor for popular reading ebooks – Overdrive.  Their catalog only contains three of the Kindle bestsellers, and less than ½ of the NYT bestsellers.

Clarifying terms – you can put an Overdrive book on Kindle, but you can’t borrow a Kindle book from the library.  They’re two different things, and even doing the former advertises for Amazon.  A sweet deal for them.


Only most motivated users will use ebooks from libraries because, when compared to buying ebooks, borrowing them is fiddly and difficult.

Amazon (easy, with cost) competing with piracy (free, with hassle) - so the ease competes with low, low (no) price.  EBooks will make libraries = free, with hassle.

Eli Neiburger at the LJ/SLJ eBook Summit:  Libraries are screwed. YouTube, 9/29/10

Cloud services are more viable with the shift to mobile than they used to be.

Mobile tech is rapidly and extremely disrupting all content models.  Libraries are in the content business. 

There’s no motivation for econtent providers to partner with libraries.  When the price comes down far enough that people are willing to pay without thinking about it, we’re screwed. 

Publishers would rather sell than lease. 

Publishers don’t want to see their content devalued by giving it away for cheap or free.  Agency pricing was a result of this perception.  They want people to know a book is worth such a value.

Amazon pays publishers for a sale every time they lend a book through their new lending program.  Publishers are still setting up to sue Amazon for devaluing their product.

Who do you think might be the next target?


Advocacy

Libraries can play a role in advocating and educating on privacy and internet safety.  We should at least be thinking about the technologies we use and how they affect our patrons and the kind of example we’re setting.

More people are accessing internet with mobile but it’s currently lousy and expensive.  However, FCC’s net neutrality rule doesn’t apply to mobile.  

WhatismyIP.com - shows you your IP address, which travels with you and shows your location.  ELM uses it to locate you so you can access when you’re in Minnesota without using your library card.

QR codes are live - every time you read one you go through the service that encoded it.  So the service can track the use of QR codes.  This is a privacy issue.

Melissa @ Central