Tuesday, April 10, 2018

Library Technology Conference 2018: Highlights



These are the things I that stood out to me the most at the conference:

According to librarians at Purdue University, students have stated that "Twitter is for old people" so they don't use Twitter anymore. Facebook was reported as the most popular and commonly used social media platform. Purdue believes that teens initially left Facebook when parents or older adults started using Facebook; however, they discovered that those who left when they were teens, eventually started using Facebook again in college. Librarians at Purdue also mentioned that SnapChat is another great way to connect with students. Apparently, students are getting their news through SnapChat now. I thought this was kind of weird that they mentioned using SnapChat because it has become less favorable and less popular recently. Based from my observation and knowledge in recent social media trends, people are using SnapChat less, and are moving towards Instagram stories. Another topic we discussed was how to deal with inappropriate comments that are posted on library social media accounts. Purdue highly recommended deleting those posts; however, we need to have established a policy on commenting first. They gave an interesting example on how a library dealt with an inappropriate comment that was posted on their social media account. That particular library immediately deleted the comment, but it caused a huge problem because the person who posted that inappropriate comment sued the library and won! It was probably related to freedom of speech. The judge ordered the library to take a break from social media. Before they returned to social media again, and protect themselves from going through another similar incident, they decided to write up a policy on commenting for the public to be aware of.

In one of the other classes offered at this conference, they talked about the programs that they have made available for their patrons. At the George Latimer Central Library, we have a really nice  Canon DSLR camera that is rarely used by patrons. I thought that "light painting with a camera" activity was a great idea for Lab After Dark program but also to promote use of the DSLR camera. Another one was Spoonflower, which is a website where people can customize and design their own fabric, wallpaper, or gift wrap paper. This would be really good for people who enjoy sewing, or even small business owners. Speaking of sewing, I thought it was really cool how their library was able to bring in a former Project Runway competitor who also happened to be a Minnesotan. It would be nice to have someone with that kind of experience to come in but even for a well-funded suburb library, it got too expensive for them to continue.


--Duzong @GLCL

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