CENTRAL GOALS 2008

CUSTOMER DRIVEN SERVICES:

• INSTALL CHANGE MACHINE IN CIRCULATION CENTER
  
  
  
  
  • This will address a communicated customer need to have readily available change for
    

    parking meters.
    

    
    
  
  
  • 2^nd quarter
    
  
  


• SHIFT REFERENCE COLLECTION TO READ FROM LEFT TO RIGHT
  
  
  
  
  
  • Customers and staff will have greatly improved access to and use of paper
    

    reference collection.

    
    
  
  
  • 1^st quarter
    
  
  


• INVESTIGATE USE OF PARKING VOUCHERS, PUBLICIZE AVAILABLE FREE PARKING (MACY’S)
  
  
  
  
  
  • Customers will be offered additional parking options when using Central Library.
    
  
  
  • 2^nd-4^th quarter
    
  
  


• EXPLORE “POPULAR LIBRARY” CONCEPT IN CIRC. CENTER USING MOBILE
  

  CART

  
  
  
  
  
  • Increase access to new collection materials; implement as part of “Central as
    

    a destination” strategic plan team.

    
    
  
  
  • 2^nd quarter
    
  
  


• INVESTIGATE, PURCHASE AND INSTALL NEW SHEET MUSIC SHELVING
  
  
  
  
  
  • Provide improved shelving options for valuable part of the collection; increase customer access to sheet music.
    
  
  
  • 2^nd-4^th quarter
    
  
  

NEW AND EMERGING TECHNOLOGIES:

• INVESTIGATE USE OF NEW TECHNOLOGY TO INCORPORATE MAP AND PROMOTIONAL KIOSK IN ELEVATOR LOBBY
  
  
  
  
  • Customers will navigate building and collections more easily; promotion of programs and events will be enhanced.
    
  
  
  • 2^nd-4^th quarter
    
  
  


• NEW FICHE/FILM READER
  
  
  
  
  • Implement available technology to provide improved resources for customersand staff; improve access to St. Paul Collection materials such as newspaper microfilm and city directories.
    
  
  
  • 2^nd-4^th quarter
    
  
  
  

COLLABORATION:

• WORK WITH ARTS HIGH SCHOOL/ARTS ORGANIZATION TO HAVE HIGH SCHOOL STUDENTS PAINT A MURAL ON THE PREMISES (IN CIRC CENTER)
  
  
  
  
  • Increase collaborative efforts with area high schools; increase opportunities for teen volunteers
    
  
  
  • 3^rd-4^th quarter
    
  
  


• PROMOTE CIVIC AWARENESS PRIOR TO REPUBLICAN NATIONAL CONVENTION
  
  
  
  
  • Implement programming, displays, collection and staff involvement to highlight upcoming political convention and election.
    
  
  
  • 1^st-3^rd quarter
    
  
  

COMMUNICATION:

• INCREASE USE OF CENTRAL BLOG FOR STAFF COMMUNICATION
  
  
  
  
  • Implement Web 2.0 skills; improve staff communication options
    
  
  
  • 3^rd quarter
    
  
  


• INCREASE USE OF READER’S ADVISORY TOOLS SUCH AS BOOKLISTS ON LIBRARY WEBSITE
  
  
  
  
  • Improve staff skills in passive readers advisory; promote collection through use of library web site
    
  
  
  • 3^rd quarter
    
  
  

SERVICE TO CHILDREN AND YOUTH:

• CREATE EARLY LITERACY AREA IN YOUTH SERVICES
  
  
  
  
  • Follow through on Strategic Plan initiative to promote early literacy.
    
  
  
  • 2^nd-4^th quarter
    
  
  


• PLAN AND EXECUTE FIVE PUPPET SHOWS
  
  
  
  
  • Follow through on Strategic Plan initiative to implement more staff produced programming and promote Central as a destination.
    
  
  
  • 2^nd-4^th quarter
    
  
  


• INVESTIGATE, PURCHSE AND INSTALL SYSTEM FOR STORING STEIFF PUPPETS
  
  
  
  
  • Will provide more secure environment for valuable Steiff puppets that are currently exposed to dust, light; Promote Central as a destination
    
  
  
  • 3^rd-4^th quarter
    
  
  

April 1, 2008